Returns & Exchanges
At P-51 Bike, we stand behind the durability and performance of our gear, offering a 30-day window for returns on all unused equipment. If your purchase doesn't meet your performance standards, we are committed to making it right with a seamless exchange or refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Gear
Pack the items securely in their original packaging, ensuring all tags are attached and the product is in its original, unridden condition.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the condition of the bike or gear, your refund will be processed to your original payment method within 5-7 business days.
